310 N State of Franklin Rd, Suite 202, Johnson City, Tennessee, 37604
This practice has a polarized reputation. Many patients praise the clinical staff and doctors like Dr. McKinney and Dr. Reddy for their professionalism and care. However, there is a significant volume of complaints regarding administrative incompetence, including lost records, long wait times, and poor communication, which has led some patients to seek care elsewhere.
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If you are waiting for test results, be proactive and call the office repeatedly; don't wait for them to call you.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the office staff is a nightmare.
I feel like I'm being ignored.
Great clinical care, but the admin side needs a total overhaul.