Gastrointestinal Associates PC
11440 Parkside Dr, Knoxville, Tennessee, 37934
Gastrointestinal Associates is generally well-regarded for its medical expertise and compassionate care. Many patients feel heard and appreciate the thoroughness of the doctors and NPs. However, there are recurring complaints about the billing department's incompetence and difficulty in reaching the office for scheduling or follow-up, which can be a major source of frustration.
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Keep a detailed log of all your billing interactions and ask for names when you speak to someone in the billing department.
✓ What Works Well
- Compassionate and knowledgeable doctors
- Thorough diagnostic approach
- Professional clinical staff
✗ Areas to Improve
- Billing department incompetence
- Difficulty reaching the office
- Long wait times
- Why is the billing department so difficult?
- How do I get a return call?
The doctors are great, but the billing is a nightmare.
I feel well-cared for, but the office is hard to reach.
Excellent medical care, but be prepared for administrative headaches.
- Category Health & Medical
- City Knoxville
- State Tennessee
- Postcode 37934
- Country United States
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