Gastrointestinal Associates
1311 Dowell Springs Blvd, Knoxville, Tennessee, 37909
Patients generally have high praise for the doctors' bedside manner and medical expertise. However, the administrative side—specifically scheduling, billing, and communication—is a frequent source of frustration. It's a great place for medical care if you can navigate the office bureaucracy.
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Use the patient portal for communication, as phone lines can be very busy.
✓ What Works Well
- Excellent bedside manner
- Thorough medical care
- Clean and modern facility
✗ Areas to Improve
- Difficult scheduling and communication
- Billing issues
- Long wait times for appointments
- How do I get my test results?
- Why is it so hard to reach someone?
Dr. Mistry is wonderful and very caring.
The billing department is a total nightmare.
Great doctors, but the office staff needs help.
- Category Health & Medical
- City Knoxville
- State Tennessee
- Postcode 37909
- Country United States
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