10305 NW 41st St, Suite 212, Doral, Florida, 33178
Patients generally hold the medical providers in high regard, often describing them as caring, professional, and thorough. However, the administrative side of the practice is a major pain point. Long wait times, difficulty reaching the office by phone, and poor scheduling management are frequently mentioned. While the clinical care is often seen as excellent, the operational inefficiencies significantly impact the overall patient experience.
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✓ What Works Well
✗ Areas to Improve
Doctors are great, but the wait is ridiculous.
Excellent care, but the office management needs work.
Hard to reach anyone by phone.