Health & Medical · Urgent Care

Gateway Urgent Care

4273 IL-159, Glen Carbon, Illinois, 62034

Google Maps Updated: 19 May 2026
Authenticity Score: 55/100
About

This urgent care clinic has a very poor reputation among patients. Common complaints include rude and unprofessional staff, long wait times, and significant billing issues. Many patients feel that the care provided is inadequate or that they are being overcharged. While there are a few positive reviews mentioning helpful nurses, the overall sentiment is overwhelmingly negative. It is a place many patients advise avoiding if possible.

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We analyze 74 public reviews for Gateway Urgent Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 40/100
Admin Efficiency 25/100
Pro Tip

If you visit, request an itemized bill and confirm your insurance coding immediately.

Walk-in urgent care
Billing issues reported
Pros & Cons

✓ What Works Well

  • Occasional helpful nurse
  • Convenient location
  • Some quick visits

✗ Areas to Improve

  • Rude and unprofessional staff
  • Billing and coding errors
  • Inadequate medical care
Frequently Asked Questions
  • Why was I overcharged?
  • Is this place clean?
  • Are the doctors qualified?
User Feedback

The rudest place I've ever been.

They billed me as an ER visit.

Avoid this place at all costs.