1507 S Otsego Ave, Suite A, Gaylord, Michigan, 49735
Most patients appreciate the friendly staff and the effort to make them feel comfortable. The hygienists are often praised for being gentle. However, there are some sharp complaints about rigid policies, especially regarding late arrivals, and some patients feel the office can be a bit cold or dismissive when things go wrong.
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They use text reminders, which most patients find very helpful for staying on track.
✓ What Works Well
✗ Areas to Improve
Great care, but strict policies
Staff is usually very nice
Good for routine cleanings