1100 S Dixie Blvd, Radcliff, Kentucky, 40160
Generations Family Dentistry is generally well-regarded for its friendly staff and modern facility. Many patients appreciate the efficient service and the team's ability to handle dental anxiety. However, there are significant complaints regarding administrative policies, specifically around missed appointment fees, billing disputes, and poor communication. It is a practice that many love for the clinical care but find frustrating for the administrative side.
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Be very clear about their cancellation policy, as they are known to be strict with fees.
✓ What Works Well
✗ Areas to Improve
Best dental office I've ever used.
Billing is a nightmare and they are not transparent.
Great clinical care, but the front office is frustrating.