Genesee Valley OB/GYN, P.C.
Health & Medical · OB/GYN

Genesee Valley OB/GYN, P.C.

21 Willow Pond Way, # 100, Penfield, New York, 14526

Google Maps Updated: 13 May 2026
Authenticity Score: 85/100
About

This practice is a bit of a mixed bag. Many patients love the doctors and feel well-cared for, especially during pregnancy. However, there are significant complaints about the front desk staff being rude and the office being difficult to deal with regarding insurance and scheduling. It seems like a great medical team hampered by administrative issues.

Review Summary
20
Most Relevant
18
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 78
Performance Scores
Medical Expertise 88/100
Admin Efficiency 60/100
Pro Tip

Verify your insurance coverage and billing details directly with your provider before your appointment to avoid surprises.

OB/GYN specialists
Prenatal care focus
Pros & Cons

✓ What Works Well

  • Knowledgeable doctors
  • Great prenatal care
  • Thorough exams

✗ Areas to Improve

  • Rude front desk staff
  • Scheduling errors
  • Billing issues
Frequently Asked Questions
  • Do you accept self-pay?
  • Why is the front desk so difficult?
User Feedback

Doctors are amazing

Staff needs training

Great for pregnancy

Location Details
Street: 21 Willow Pond Way, # 100
Neighborhood: Penfield
City: Penfield
State: New York
Postcode: 14526
Country: United States
Location
21 Willow Pond Way # 100, Penfield, NY 14526
Quick Info
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