Automobile · Auto Repair & Salvage
Genesis Auto Works
1920 WI-35, Somerset, Wisconsin, 54025
Google Maps
Updated: 19 May 2026
Authenticity Score: 45/100
About
This business is highly polarizing. Some customers swear by their fair prices and helpfulness, while others report nightmare experiences involving poor communication, incomplete repairs, and even legal disputes. The yard is often described as disorganized, and the phone is notoriously difficult to get an answer on. It is a 'use at your own risk' type of place.
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We analyze 76 public reviews for Genesis Auto Works using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
30/100
Transparency
25/100
Pro Tip
If you need parts, visit in person; calling is rarely effective.
Communication: Very Low
Reliability: Low
Pros & Cons
✓ What Works Well
- Fair prices for used parts
- Helpful for older vehicles
- Some staff are very accommodating
✗ Areas to Improve
- Extremely poor communication
- Inconsistent repair quality
- Reports of unprofessional behavior
Frequently Asked Questions
- Why don't they answer the phone?
- Are the repairs reliable?
- Is the yard organized?
User Feedback
Hit or miss.
Great for parts, bad for service.
Communication is a major issue.
Quick Info
- Category Automobile
- City Somerset
- State Wisconsin
- Postcode 54025
- Country United States
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