Health & Medical · Counseling Center
Genesis Counseling Center
2202 Executive Dr, Suite C, Hampton, Virginia, 23666
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Updated: 19 May 2026
Authenticity Score: 75/100
About
This counseling center is a mixed bag. Many patients find their therapists to be excellent, supportive, and life-changing. However, there are significant complaints about the administrative side, including billing issues, poor communication, and long wait times for appointments.
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Highest rating
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We analyze 73 public reviews for Genesis Counseling Center using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
80/100
Admin Efficiency
50/100
Pro Tip
Verify your insurance and billing details directly with the office before your first visit.
Counseling services
Telehealth available
Pros & Cons
✓ What Works Well
- Excellent and supportive therapists
- Faith-based options
- Professional and kind staff
✗ Areas to Improve
- Billing and insurance issues
- Poor administrative communication
- Long wait times
Frequently Asked Questions
- Do they take my insurance?
- How long is the wait?
- Are the therapists good?
User Feedback
Therapist changed my life.
Billing is a nightmare.
Staff is hit or miss.
Quick Info
- Category Health & Medical
- Neighborhood Hampton
- City Hampton
- State Virginia
- Postcode 23666
- Country United States
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