2951 Maple Ave, empty, Zanesville, Ohio, 43701
Genesis Hospital receives highly polarized reviews. Many patients report life-saving, compassionate care from specific departments, particularly maternity and surgery. However, there is a significant volume of complaints regarding the emergency room, including long wait times, rude staff, and poor communication. While some find the facility clean and friendly, others describe it as negligent and unprofessional, suggesting a lack of consistency across departments.
We analyze 78 public reviews for Genesis Hospital using our data models and filter out spam to highlight only authentic feedback.
Experiences vary wildly by department; maternity and surgery are generally rated much higher than the emergency room.
✓ What Works Well
✗ Areas to Improve
The maternity staff was amazing.
The ER was a nightmare.
I felt neglected in the hospital.