Genesis Hospital
Health & Medical · Hospital

Genesis Hospital

2951 Maple Ave, empty, Zanesville, Ohio, 43701

Google Maps Updated: 20 May 2026
Authenticity Score: 68/100
About

Genesis Hospital receives highly polarized reviews. Many patients report life-saving, compassionate care from specific departments, particularly maternity and surgery. However, there is a significant volume of complaints regarding the emergency room, including long wait times, rude staff, and poor communication. While some find the facility clean and friendly, others describe it as negligent and unprofessional, suggesting a lack of consistency across departments.

Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
20
Lowest rating

We analyze 78 public reviews for Genesis Hospital using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 40/100
Pro Tip

Experiences vary wildly by department; maternity and surgery are generally rated much higher than the emergency room.

High variability in patient experience
Clean and modern facility
Pros & Cons

✓ What Works Well

  • Excellent maternity and surgical care
  • Clean facility
  • Some very compassionate staff

✗ Areas to Improve

  • Long ER wait times
  • Rude and unprofessional staff
  • Poor communication
Frequently Asked Questions
  • Is the ER wait time long?
  • How is the maternity ward?
  • Are the doctors competent?
User Feedback

The maternity staff was amazing.

The ER was a nightmare.

I felt neglected in the hospital.