Genesis Medical Associates: Heyl Family Practice – West View
1020 Center Ave, Pittsburgh, Pennsylvania, 15229
This practice is generally well-regarded for its friendly and professional staff, with many patients praising the doctors for their attentive care. However, there are some recurring complaints about administrative issues, including billing errors and communication gaps. While the clinical experience is often positive, the administrative side can be a source of frustration for some patients.
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If you have billing questions, keep a record of all your payments and follow up in writing.
✓ What Works Well
- Friendly and professional staff
- Attentive and caring doctors
- Efficient check-in process
✗ Areas to Improve
- Billing and administrative errors
- Communication gaps with billing department
- Occasional long wait times
- How do I resolve a billing error?
- Can I see the same provider every time?
Great doctors, but the billing department needs work.
Friendly staff and efficient care.
Billing issues can be very frustrating.
- Category Health & Medical
- City Pittsburgh
- State Pennsylvania
- Postcode 15229
- Country United States
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