Genesis Medical Group - Spring
2255 E Mossy Oaks Rd, Suite 500, Spring, Texas, 77389
Genesis Medical Group is a large practice with a wide range of providers. Many patients appreciate the convenience of having multiple services under one roof and praise specific doctors like Dr. Pickard and Dr. Sajid. However, the practice suffers from significant administrative complaints, including poor phone responsiveness, billing errors, and difficulty getting prescription refills. It is often described as a 'large corporate' environment where the personal touch can sometimes be lost.
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Use the patient portal for all communication; it is often more reliable than calling the office.
✓ What Works Well
- Wide range of medical services
- Modern and clean facilities
- Highly skilled individual doctors
✗ Areas to Improve
- Poor administrative communication
- Billing and coding errors
- Difficulty with prescription refills
- Why is it so hard to reach someone by phone?
- How do I access my lab results?
Great doctors, but the office management is a mess.
They never return phone calls.
Convenient location for all my needs.
- Category Health & Medical
- City Spring
- State Texas
- Postcode 77389
- Country United States
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