Genesis Orthopedics and Sports Medicine
2900 Foxfield Rd, Suite 102, St. Charles, Illinois, 60174
Genesis Orthopedics and Sports Medicine has a very polarized reputation. Many patients love the clinical staff, especially for their thoroughness and kindness. However, there are frequent, serious complaints about administrative disorganization, billing issues, and rude staff. It seems to be a practice where the clinical care is often overshadowed by administrative frustrations.
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✓ What Works Well
- Thorough and kind clinical staff
- Effective treatment plans
- Clean facility
✗ Areas to Improve
- Administrative disorganization
- Billing issues
- Rude front desk
- Why is the billing so confusing?
- Is the wait time long?
The doctors are great, but the office is a mess.
Billing is a nightmare.
I love my provider.
- Category Health & Medical
- City St. Charles
- State Illinois
- Postcode 60174
- Country United States
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