Geneva General Hospital
196 North St, Geneva, New York, 14456
Geneva General Hospital receives highly polarized reviews. Many patients praise the nursing staff and the quality of care in specific departments like Labor & Delivery and ICU. However, there are significant, recurring complaints about the billing department, long wait times in the ER, and perceived lack of communication from doctors. Many patients advise seeking care elsewhere if possible.
We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a choice, many patients recommend seeking specialized care in Rochester or Syracuse for complex issues.
✓ What Works Well
- Excellent nursing care in specific units
- Clean and modern facility
- Good food service
✗ Areas to Improve
- Significant billing and insurance issues
- Long wait times in the ER
- Poor communication from medical staff
- Why is the billing so confusing?
- Is the ER wait time long?
The nurses were kind and attentive.
The billing department is very difficult to work with.
I felt like I wasn't being listened to.
- Category Health & Medical
- City Geneva
- State New York
- Postcode 14456
- Country United States
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