GenPsych PC
940 Cedar Bridge Ave, Brick Township, New Jersey, 08723
GenPsych is a highly polarizing facility. Many patients credit the program with saving their lives, praising the dedicated therapists and the structure of the DBT/IOP programs. However, there are numerous, serious complaints regarding administrative incompetence, billing fraud, unprofessional staff, and poor communication. It is a facility where the clinical care can be excellent, but the business operations are frequently described as chaotic and unreliable.
We analyze 77 public reviews for GenPsych PC using our data models and filter out spam to highlight only authentic feedback.
If you choose this facility, keep meticulous records of all billing and insurance communications.
✓ What Works Well
- Effective DBT/IOP programs
- Dedicated and compassionate therapists
- Life-changing support for many
✗ Areas to Improve
- Serious billing and insurance issues
- Poor administrative communication
- Unprofessional and dismissive staff
- Do you accept my insurance?
- How do I cancel my membership?
- Are your therapists available for weekly sessions?
The program saved my life
Administrative side is a total disaster
Clinical care is great, business is not
- Category Health & Medical
- City Brick Township
- State New Jersey
- Postcode 08723
- Country United States
