Gentle Dental Bend
20516 Robal Ln, Suite 100, Bend, Oregon, 97701
The clinical staff at this location receives high marks for being gentle and professional, but the administrative side is a major pain point for many. Patients report frequent appointment cancellations, long wait times, and difficulty reaching the office by phone. While the dentists themselves are often praised, the systemic scheduling issues have led many to seek care elsewhere.
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If you have a critical dental need, try walking in early or visiting the office in person to confirm your appointment.
✓ What Works Well
- Gentle and professional clinical staff
- Good quality dental work when seen
- Convenient location
✗ Areas to Improve
- Frequent last-minute cancellations
- Poor communication and phone responsiveness
- Long wait times for appointments
- Why is it so hard to get a cleaning appointment?
- Do they have a hygienist on staff?
The dentists are great, but the front office is a disaster.
I waited months only to have my appointment canceled the day of.
If you can actually get in, the care is solid.
- Category Health & Medical
- City Bend
- State Oregon
- Postcode 97701
- Country United States
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