Gentle Dental Braintree
103 Pearl St, Braintree, Massachusetts, 02184
Patients generally praise the clinical staff for being gentle and skilled, especially with anxiety. However, the front desk service is a major pain point, with many reports of rude behavior and billing confusion. While the dentists are often described as top-notch, the administrative side feels like a letdown for long-term patients.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for a clear, written estimate before any procedure to avoid billing surprises.
✓ What Works Well
- Gentle dental care
- Skilled dentists
- Good for anxious patients
✗ Areas to Improve
- Rude front desk
- Billing transparency issues
- Scheduling errors
- Do they offer payment plans?
- Is the staff friendly?
Dentists are spot on
Front desk needs a reality check
Great for nervous patients
- Category Health & Medical
- City Braintree
- State Massachusetts
- Postcode 02184
- Country United States
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