Gentle Dental Brighton
320 Washington St, Brighton, Massachusetts, 02135
Gentle Dental Brighton has a polarized reputation. While some patients have had excellent experiences with specific dentists, many others report significant issues with billing, communication, and perceived over-treatment. The administrative side of the practice is a frequent point of contention, with reports of confusing billing, poor follow-up, and difficulty scheduling. It is a large practice, and the experience seems to vary greatly depending on the provider and the specific administrative staff encountered.
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Always verify your insurance coverage directly with your provider before agreeing to any treatment plan here.
✓ What Works Well
- Some highly skilled and kind dentists
- Convenient location
- Modern equipment
✗ Areas to Improve
- Frequent billing and insurance issues
- Poor administrative communication
- Reports of unnecessary procedures
- Why am I getting bills for services I thought were covered?
- Is this practice reliable for routine cleanings?
The clinical care was great, but the billing is a nightmare.
They seem to push for extra work that I didn't need.
Communication is very poor; it's hard to get a straight answer.
- Category Health & Medical
- City Brighton
- State Massachusetts
- Postcode 02135
- Country United States
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