Gentle Dental East Bell
702 E Bell Rd, #120, Phoenix, Arizona, 85022
Long-term patients generally love the care provided by the doctors, often citing a family-like atmosphere. However, there is a significant divide regarding the administrative side, with many complaints about billing errors and rude front desk staff. While the clinical work is often described as top-notch, the office management seems to be a major pain point for many.
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Double-check all insurance claims and billing statements immediately after your visit.
✓ What Works Well
- Excellent long-term dental care
- Gentle and skilled dentists
- Welcoming clinical staff
✗ Areas to Improve
- Poor administrative communication
- Billing and insurance confusion
- Difficulty scheduling appointments
- Why am I being billed for services I didn't receive?
- How long does it take to get a refund?
- Why is it so hard to reach the front desk?
The dentists are great, but the front office is a nightmare.
I've been coming here for 15 years, but the recent management changes are frustrating.
Great clinical work, but keep a close eye on your bills.
- Category Health & Medical
- City Phoenix
- State Arizona
- Postcode 85022
- Country United States
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