Gentle Dental Irvington
1360 W Irvington Rd, Suite 180, Tucson, Arizona, 85746
Gentle Dental Irvington has a very mixed reputation. While many patients appreciate the friendly staff and the care provided by Dr. Ung, there are significant complaints about billing errors, poor communication, and rude front desk staff. Some patients feel that the practice is more focused on profit than patient health, leading to a lack of trust. It's a high-volume office that works for some but leaves others feeling frustrated.
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Always get a written, itemized treatment plan and verify coverage with your insurance provider before starting any work.
✓ What Works Well
- Friendly and welcoming staff
- Good care from specific dentists
- Convenient location
✗ Areas to Improve
- Frequent billing errors and overcharging
- Rude front desk staff
- Aggressive upselling of procedures
- Why is my bill changing every visit?
- Are they in-network with my insurance?
Great care, but the billing department is a nightmare.
Dr. Ung is kind, but the front office is a headache.
Too many staff changes make it hard to build a relationship.
- Category Health & Medical
- City Tucson
- State Arizona
- Postcode 85746
- Country United States
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