Gentle Dental Lacey
1420 Marvin Rd NE, Suite D, Lacey, Washington, 98516
Patients are split on their experience here. Many praise the staff for being gentle and thorough, especially with dental anxiety. However, a significant number of reviews mention aggressive upselling and questionable billing practices. Some feel the clinic prioritizes profit over patient health. Overall, the clinical quality seems inconsistent depending on the provider.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always request a second opinion if a new clinic suddenly identifies multiple cavities that your previous dentist missed.
✓ What Works Well
- Friendly and welcoming front desk staff
- Accommodating for dental anxiety
- Modern equipment and thorough exams
✗ Areas to Improve
- Aggressive upselling of unnecessary procedures
- Inconsistent billing and insurance issues
- Poor communication regarding office closures
- Why was I told I have cavities when my previous dentist said my teeth were fine?
- Is this clinic patient-centered or profit-driven?
Staff is super kind and makes you feel at ease.
Felt like a scam with unnecessary treatment plans.
Billing is a nightmare to resolve.
- Category Health & Medical
- City Lacey
- State Washington
- Postcode 98516
- Country United States
readers daily.