Gentle Dental Malden
225 Centre St, Malden, Massachusetts, 02148
Gentle Dental Malden is a large chain practice with highly variable experiences. Many patients love specific hygienists like Lisa, who is frequently cited as the best part of the office. However, there are numerous complaints about aggressive billing, upselling, and poor communication from the front desk. It is a convenient, high-volume office that may not be the best fit for those seeking a personalized, low-stress experience.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for a detailed treatment plan and insurance verification in writing before any major work.
✓ What Works Well
- Excellent hygienists (Lisa)
- Convenient location
- Flexible scheduling
✗ Areas to Improve
- Aggressive billing/upselling
- Poor front desk communication
- Inconsistent quality of care
- Are you in-network with my insurance?
- Why am I being charged for this?
Lisa is the best hygienist in the world.
Watch out for the bait-and-switch pricing.
Great for cleanings, be careful with major work.
- Category Health & Medical
- City Malden
- State Massachusetts
- Postcode 02148
- Country United States
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