40 Jackson St, Methuen, Massachusetts, 01844
Gentle Dental Methuen is a polarizing practice. While many patients praise the friendly staff and the gentle care provided by specific dentists and hygienists, there are frequent and serious complaints about billing errors, poor management, and unprofessional behavior. It seems to be a high-volume office where the quality of experience can vary wildly depending on the staff you interact with.
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✓ What Works Well
✗ Areas to Improve
Great dentist, but the billing is a nightmare.
They are very gentle with anxious patients.
The front desk needs better training.