Gentle Dental Mililani
95-390 Kuahelani Ave, Suite 4B, Mililani, Hawaii, 96789
This dental office has a loyal following who appreciate the friendly staff and the convenience of having general dentistry and orthodontics in one place. However, there are recurring complaints about administrative incompetence, including billing errors, difficulty scheduling, and rude front-desk staff. While the clinical work is generally well-regarded, the operational issues are a significant source of frustration.
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✓ What Works Well
- Friendly and professional dental staff
- Convenient location and services
- Good clinical results
✗ Areas to Improve
- Billing errors and overcharging
- Difficulty scheduling appointments
- Rude and dismissive front desk staff
- Why was I overcharged?
- Can I get an emergency appointment?
Great dentists, but the front office is a nightmare.
I love the hygienists, but the billing is shady.
They make it so hard to get an appointment.
- Category Health & Medical
- City Mililani
- State Hawaii
- Postcode 96789
- Country United States
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