Gentle Dental Moreno Valley
12800 Heacock St, suite a-1, Moreno Valley, California, 92553
While many patients appreciate the clinical work of Dr. Ted, the office suffers from significant administrative and communication issues. Patients frequently report long wait times, billing confusion, and rude front-desk interactions. The clinical staff is often described as skilled, but the overall experience is marred by poor office management.
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Always verify billing codes with your insurance provider before agreeing to procedures here.
✓ What Works Well
- Dr. Ted is highly skilled and gentle
- Clean facility
- Good clinical outcomes
✗ Areas to Improve
- Rude and unorganized front desk
- Billing errors and lack of transparency
- Long wait times
- Why are there so many billing errors?
- Is the office management improving?
The dentist is great, but the front office is a nightmare.
They seem more interested in money than patient care.
Communication is non-existent.
- Category Health & Medical
- City Moreno Valley
- State California
- Postcode 92553
- Country United States
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