Gentle Dental North Andover
350 Winthrop Ave, North Andover, Massachusetts, 01845
This practice is highly polarizing. While many patients praise the friendly staff and the gentle care provided by specific dentists and hygienists, there are frequent and serious complaints about billing errors, poor management, and unprofessional behavior. It seems to be a high-volume office where the quality of experience can vary wildly depending on the staff you interact with.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep detailed records of all your insurance communications and billing statements to resolve potential disputes.
✓ What Works Well
- Friendly and gentle hygienists
- Accommodating for emergencies
- Modern and clean facility
✗ Areas to Improve
- Frequent billing errors
- Poor office management
- Inconsistent staff professionalism
- Why am I being billed for this?
- Are you in-network with my insurance?
Great dentist, but the billing is a nightmare.
They are very gentle with anxious patients.
The front desk needs better training.
- Category Health & Medical
- City North Andover
- State Massachusetts
- Postcode 01845
- Country United States
readers daily.