853 Middlefield Rd, Suite 1, Palo Alto, California, 94301
This practice is highly polarized. While many patients appreciate the clinical care and the gentle approach of the dentists, there are significant concerns regarding billing transparency, wait times, and administrative professionalism. It is a large chain practice, which some patients find impersonal and profit-focused.
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Always verify your insurance coverage and get a written estimate before any procedure.
✓ What Works Well
✗ Areas to Improve
Inconsistent service
Billing is confusing
Some feel pressured