Gentle Dental West Roxbury
1852 Centre St, Boston, Massachusetts, 02132
Gentle Dental West Roxbury is a polarizing practice. Many patients praise the clinical staff, especially the dentists and hygienists, for their gentle and professional care. However, there are significant, recurring complaints about aggressive billing, lack of transparency, and rude front-desk staff. It is a facility where the clinical experience is often excellent, but the administrative experience can be very frustrating.
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Always get a written, itemized quote before agreeing to any treatment plan.
✓ What Works Well
- Gentle and professional clinical staff
- Good for anxious patients
- Modern facility
✗ Areas to Improve
- Aggressive billing and hidden fees
- Rude and unprofessional front-desk staff
- Inconsistent communication
- Why is my bill higher than quoted?
- Do you accept my insurance?
Great clinical care, admin is lacking
Staff can be judgmental
Hit or miss experience
- Category Health & Medical
- City Boston
- State Massachusetts
- Postcode 02132
- Country United States
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