Gentle Dentist
17419 Carey Rd, Suite B, Westfield, Indiana, 46074
Patients frequently highlight the gentle approach and friendly nature of Dr. Li and her team, making it a go-to for those with dental anxiety. The office is praised for being clean and efficient. Conversely, there are recurring complaints about billing transparency, aggressive upselling, and rude front-desk interactions. While many find the care excellent, others feel the business side is overly focused on profit.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Get a written treatment plan with exact costs before starting any major work to avoid billing surprises.
✓ What Works Well
- Very gentle and patient-focused
- Great for dental anxiety
- Clean and modern facility
✗ Areas to Improve
- Billing and insurance confusion
- Reports of aggressive upselling
- Inconsistent front-desk professionalism
- Why is my bill higher than the estimate?
- Do you accept my insurance plan?
Dr. Li is a gem, but the front office is a mess.
They really know how to handle nervous patients.
Watch out for hidden fees and pushy sales tactics.
- Category Health & Medical
- City Westfield
- State Indiana
- Postcode 46074
- Country United States
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