Gentle Endodontics: Nivine Y El-Refai, BDS, DDS, MSD
Health & Medical · Endodontics

Gentle Endodontics: Nivine Y El-Refai, BDS, DDS, MSD

3985 Medina Rd, #160, Medina, Ohio, 44256

Google Maps Updated: 14 May 2026
Authenticity Score: 91/100
About

Gentle Endodontics is highly regarded for its professional, kind, and thorough care. Patients frequently praise Dr. El-Refai for her gentle approach and the staff for their excellent customer service. While most reviews are glowing, there are occasional reports of billing confusion and scheduling issues.

Our Review Process
20
Most Relevant
20
Newest
20
Highest
19
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 94/100
Admin Efficiency 75/100
Pro Tip

They are known for a conservative approach to treatment, which many patients appreciate.

High patient trust
Professional staff
Pros & Cons

✓ What Works Well

  • Professional and kind care
  • Gentle approach
  • Excellent customer service

✗ Areas to Improve

  • Occasional billing confusion
  • Scheduling issues
Frequently Asked Questions
  • Do they take new patients?
  • Is it good for families?
User Feedback

Dr. El-Refai is the best

Very professional and kind

Great for the whole family

Location Details
Street: 3985 Medina Rd, #160
City: Medina
State: Ohio
Postcode: 44256
Country: United States
Location
3985 Medina Rd #160, Medina, OH 44256
Quick Info
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