Gentle Foot Care
3255 E Livingston Ave, Columbus, Ohio, 43227
This practice is highly valued for its gentle and effective foot care. Patients often feel like family and appreciate the staff's kindness. However, there are significant concerns regarding billing practices, specifically the policy of keeping a card on file for automatic charges. While the clinical care is top-tier, the financial management side of the business causes frustration for many.
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Ask for a detailed breakdown of all potential costs before any procedure, and clarify the card-on-file policy before signing.
✓ What Works Well
- Gentle and effective care
- Friendly, family-like atmosphere
- Quick same-day appointments
✗ Areas to Improve
- Aggressive billing practices
- Lack of transparency on fees
- Difficult to reach by phone
- Why was my card charged without notice?
- Are these extra services covered?
Best foot care in town, just be very careful with their billing policies.
The doctors are wonderful, but the front office needs to be more transparent.
Great clinical results, but the financial stress is a downside.
- Category Health & Medical
- City Columbus
- State Ohio
- Postcode 43227
- Country United States
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