683 Farmington Ave, Ste 23, Bristol, Connecticut, 06010
Gentlecare Dental receives strong marks for Dr. Han's skill and the overall gentle nature of the care provided. Many patients appreciate the kid-friendly environment and the staff's ability to handle dental anxiety. However, there are recurring complaints regarding the front desk staff's attitude and the limitations of the phone system. While clinical results are generally praised, some patients have reported issues with specific procedures.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The office uses a text-based confirmation system, which is helpful but can be frustrating if the phone lines are busy.
✓ What Works Well
✗ Areas to Improve
Dr. Han is a miracle worker for anxious patients.
The front desk needs better customer service training.
Great for families.