Genuine Tech
12321 Sampson Ave, Suite O, Riverside, California, 92503
Genuine Tech is a long-standing, family-run shop with a very loyal customer base that trusts Ben for his honesty and expertise, particularly with Japanese vehicles. Many customers praise his fair pricing and willingness to help. However, there are some complaints about the shop's cleanliness, customer service, and occasional misdiagnoses. It is a shop that many have trusted for years, but experiences can vary.
We analyze 73 public reviews for Genuine Tech using our data models and filter out spam to highlight only authentic feedback.
Ben is highly regarded for Honda and Acura repairs; consider this shop if you own one.
✓ What Works Well
- Honest and knowledgeable mechanic
- Fair pricing
- Loyal customer base
✗ Areas to Improve
- Shop cleanliness concerns
- Inconsistent customer service
- Occasional misdiagnoses
- Do you work on non-Japanese cars?
- Do you offer free diagnostics?
- How long does a typical repair take?
Ben is honest and reliable.
Great service, but the shop is dirty.
Hit or miss experience.
- Category Automobile
- City Riverside
- State California
- Postcode 92503
- Country United States
