2410 Hog Mountain Rd, Bldg 200 Suite 201, Watkinsville, Georgia, 30677
Patients generally appreciate the quality of care provided by the doctors, often describing them as thorough, kind, and attentive. The phlebotomy team also receives high praise for their skill. However, there is a recurring theme of frustration regarding the front desk staff, with reports of rudeness, poor communication, and difficulty scheduling appointments. It is a clinic where the medical care is strong, but the administrative experience can be a hurdle.
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If you have trouble scheduling, try calling early in the morning or using their online portal if available.
✓ What Works Well
✗ Areas to Improve
Dr. Gaines is a great doctor
Front desk needs better training
Great care, but the admin side is lacking