Georgia Heart Institute
4445 S Lee St, Suite 200, Buford, Georgia, 30518
Patients generally praise the medical staff for being thorough, professional, and genuinely caring. Many feel validated and well-listened to during their appointments. However, there is significant frustration regarding administrative tasks, specifically billing errors and limited handicap parking. Some users report difficulty reaching staff by phone, which creates a mixed experience.
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Always clarify with the front desk if your procedure is coded as 'Routine' or 'Non-Routine' before the appointment to avoid surprise bills.
✓ What Works Well
- Highly professional and thorough doctors
- Staff is warm and welcoming
- Patients feel heard and validated
✗ Areas to Improve
- Frequent billing and insurance issues
- Difficult to reach staff via phone
- Inadequate handicap parking
- Why was my test marked as routine when it wasn't?
- How can I speak to someone in authority about my bill?
Doctors are spot on with care
Billing department needs a major overhaul
Parking situation is a nightmare
- Category Health & Medical
- City Buford
- State Georgia
- Postcode 30518
- Country United States
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