Georgia Nephrology
595 Hurricane Shoals Rd NW, Lawrenceville, Georgia, 30046
Patients generally appreciate the medical expertise and compassionate care provided by the doctors. However, there are frequent complaints about administrative issues, including long wait times, difficulty reaching the office, and billing errors. It's a practice where the medical care is strong, but the patient experience is often marred by poor office management.
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Follow up on lab results via the patient portal rather than waiting for a phone call.
✓ What Works Well
- Knowledgeable and compassionate doctors
- Thorough medical care
- Helpful clinical staff
✗ Areas to Improve
- Long wait times
- Poor administrative communication
- Billing and insurance issues
- Why am I being billed for a past visit?
- How can I get my lab results?
Dr. Shah is great, but the office staff is a mess.
Great care, but the wait times are unacceptable.
I feel like a number, not a patient.
- Category Health & Medical
- City Lawrenceville
- State Georgia
- Postcode 30046
- Country United States
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