Gerald Ford Service
208 Hansen Blvd, North Aurora, Illinois, 60542
Gerald Ford is a mixed bag. Many customers love the friendly staff and efficient service, especially when dealing with specific advisors. However, there are frequent complaints about poor communication, long wait times, and recurring issues that aren't fixed the first time. It's a large dealership, so your experience can vary wildly.
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✓ What Works Well
- Friendly staff
- Efficient service (sometimes)
- Good loaner car policy
✗ Areas to Improve
- Poor communication
- Long wait times
- Recurring issues
- Do you offer loaner cars?
- How long will the repair take?
- Is the work covered by warranty?
Find a good service advisor and stick with them
Communication is key
Check your vehicle after service
- Category Automobile
- City North Aurora
- State Illinois
- Postcode 60542
- Country United States
