Gerber Collision & Glass
1555 Verot School Rd, Lafayette, Louisiana, 70508
Gerber Collision & Glass receives mixed reviews. Many customers are happy with the quality of bodywork and the helpful text updates during the repair process. Conversely, a significant portion of negative feedback centers on long wait times, poor communication regarding delays, and issues with the quality of reassembly. It seems to be a hit-or-miss experience depending on the specific team handling the vehicle.
We analyze 76 public reviews for Gerber Collision & Glass using our data models and filter out spam to highlight only authentic feedback.
Request a clear timeline and ask for a manager's contact info if delays exceed the initial estimate.
✓ What Works Well
- Helpful status updates
- Quality bodywork when done right
- Rental car coordination
✗ Areas to Improve
- Long repair delays
- Inconsistent communication
- Issues with reassembly quality
- How long will my repair take?
- Do you provide rental car assistance?
- Can you work with my insurance provider?
Great updates, but the wait was too long.
Car looked brand new after the repair.
Had to return for issues that should have been fixed initially.
- Category Automobile
- City Lafayette
- State Louisiana
- Postcode 70508
- Country United States
