Automobile · Collision & Glass

Gerber Collision & Glass

296 Wilson Rd, Griffin, Georgia, 30223

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Gerber Collision & Glass has a mixed reputation. While many customers are happy with the quality of their collision repairs and the communication they receive, there are significant complaints about service errors and poor customer service in some instances. It is a large chain, so experiences can vary, but they are generally seen as a reliable option for collision work.

Our Review Process
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Highest rating
18
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We analyze 71 public reviews for Gerber Collision & Glass using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 68/100
Transparency 65/100
Pro Tip

Inspect your vehicle thoroughly before leaving the shop after a collision repair.

Collision specialists
Insurance approved
Pros & Cons

✓ What Works Well

  • Quality collision repairs
  • Good communication for many
  • Fast turnaround for some

✗ Areas to Improve

  • Occasional service errors
  • Poor customer service in some cases
  • Long wait times for some
Frequently Asked Questions
  • Do you work with insurance?
  • How long for a bumper repair?
  • Do you offer a warranty?
User Feedback

Car looks like new.

Communication was lacking.

Very friendly staff.