Gerber Collision & Glass
1104 Atlas Rd, Columbia, South Carolina, 29209
Gerber Collision & Glass on Atlas Rd has a generally positive reputation, with many customers praising the professional staff and high-quality repairs. However, there are significant complaints regarding long delays, poor communication, and occasional quality control issues. While many have had great experiences, others have felt frustrated by the lack of transparency and the time it takes to get their vehicles back.
We analyze 70 public reviews for Gerber Collision & Glass using our data models and filter out spam to highlight only authentic feedback.
Ask for a realistic timeline and follow up frequently, as delays can happen.
✓ What Works Well
- Professional and friendly staff
- High-quality repair work
- Good communication (for some)
✗ Areas to Improve
- Long repair delays
- Inconsistent communication
- Occasional quality control issues
- Why is my repair taking so long?
- Do they provide accurate updates?
- Is the quality consistent?
The car looks brand new.
Communication was a major frustration.
Staff is very professional.
- Category Automobile
- Neighborhood Atlas
- City Columbia
- State South Carolina
- Postcode 29209
- Country United States
