Automobile · Collision & Glass

Gerber Collision & Glass

7675 Hwy 72 W, Madison, Alabama, 35758

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

This shop is highly regarded for its professional and friendly service. Many customers report that their vehicles were returned looking brand new and that the staff kept them informed throughout the process. However, there are some reports of issues with parts not being installed correctly and poor communication on some repairs. Overall, it is a well-regarded shop, but like any collision center, it is important to inspect the work carefully.

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We analyze 74 public reviews for Gerber Collision & Glass using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 78/100
Transparency 72/100
Pro Tip

Ask for a detailed breakdown of the repairs and ensure you test all electronic features before leaving the shop.

Collision repair
Glass replacement
Pros & Cons

✓ What Works Well

  • Professional and friendly staff
  • High-quality repair work
  • Good communication

✗ Areas to Improve

  • Occasional issues with part installation
  • Some reports of poor communication
  • Inconsistent quality control
Frequently Asked Questions
  • Do they work with insurance companies?
  • How long do repairs typically take?
  • Do they stand behind their work?
User Feedback

Great service, car looks brand new.

Inspect the work before leaving.

Professional and efficient team.