Gerber Collision & Glass
205 3rd Ave, Longmont, Colorado, 80501
This shop receives high praise for communication and quality of body work, with many customers noting their cars were returned cleaner than when dropped off. However, there are serious allegations regarding shoddy mechanical repairs and poor management follow-through on insurance claims. It seems to be a solid choice for body work but risky for complex mechanical issues.
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Request a post-repair inspection by an independent mechanic if mechanical work was performed.
✓ What Works Well
- Excellent communication via text
- High-quality paint and body work
- Friendly and professional front-office staff
✗ Areas to Improve
- Allegations of poor mechanical work
- Long wait times for appointments
- Issues with insurance claim handling
- Do they handle insurance claims efficiently?
- Is the mechanical work reliable?
- How long is the wait for an estimate?
Great for body work, maybe skip the mechanical stuff
Communication is top-notch
Management can be defensive when mistakes happen
- Category Automobile
- Neighborhood Longmont
- City Longmont
- State Colorado
- Postcode 80501
- Country United States
