Gerber Collision & Glass
1700 E McGalliard Rd, Muncie, Indiana, 47303
Gerber Collision & Glass receives polarized feedback. Many customers are thrilled with the seamless body work and the extra touch of having their cars cleaned inside and out. However, a significant number of reviewers report major issues with communication, parts delays, and poor quality control on reassembly. It seems to be a shop where the outcome depends heavily on the specific team handling the vehicle.
We analyze 68 public reviews for Gerber Collision & Glass using our data models and filter out spam to highlight only authentic feedback.
Always inspect your vehicle thoroughly for new scratches or interior damage before leaving the lot, as some users report issues post-repair.
✓ What Works Well
- Excellent body and paint work
- Complimentary interior cleaning
- Professional handling of insurance
✗ Areas to Improve
- Poor communication and status updates
- Long delays for parts
- Inconsistent reassembly quality
- Why is my car taking months to repair?
- Do they have a mechanic on-site for mechanical issues?
- Why are there new scratches after the repair?
My car looks brand new, but the wait was endless.
Communication is abysmal.
They went above and beyond to clean my car.
- Category Automobile
- City Muncie
- State Indiana
- Postcode 47303
- Country United States
