Automobile · Collision Repair
Gerber Collision & Glass
418 Kentucky Dr, Kokomo, Indiana, 46902
Google Maps
Updated: 19 May 2026
Authenticity Score: 65/100
About
Gerber Collision & Glass in Kokomo has a very mixed reputation. While some customers are happy with the final results, many report significant issues with communication, repair quality, and management. It is a large chain, and experiences seem to vary greatly depending on the specific location and staff.
Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
16
Lowest rating
We analyze 72 public reviews for Gerber Collision & Glass using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
55/100
Transparency
45/100
Pro Tip
Request a specific contact person and follow up weekly if your repair is delayed.
Collision repair
Insurance approved
Pros & Cons
✓ What Works Well
- Good final body work
- Helpful customer service
- Insurance approved
✗ Areas to Improve
- Poor communication
- Repair quality issues
- Management issues
Frequently Asked Questions
- When will my car be ready?
- Why is there a delay?
- Can you fix this?
User Feedback
Car looks new.
Communication was terrible.
They didn't fix the problem.
Quick Info
- Category Automobile
- City Kokomo
- State Indiana
- Postcode 46902
- Country United States
More Automobile
