Gerber Collision & Glass
8090 Southern Blvd, Youngstown, Ohio, 44512
The experience here is very polarized. Many customers are thrilled with the high-quality body work and the fact that their cars are returned clean and on time. On the flip side, there are significant complaints about the front-desk staff being rude and unaccommodating. If you can get past the initial scheduling, the actual repair work seems to be spot on.
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The repair quality is high, but be prepared for a potentially frosty reception at the front desk.
✓ What Works Well
- Excellent body work
- Frequent status updates
- Cleaned vehicle interior
✗ Areas to Improve
- Rude front desk staff
- Strict appointment policies
- Communication issues
- Do I need an appointment for an estimate?
- Do they work with my insurance?
- How long will the repair take?
The repair work is top-notch.
Front desk staff can be very difficult to deal with.
Great communication once the car is in the shop.
- Category Automobile
- Neighborhood Youngstown
- City Youngstown
- State Ohio
- Postcode 44512
- Country United States
