Gerber Collision & Glass
300 Washington Ave, La Grange, Illinois, 60525
This shop is a bit of a mixed bag. Many customers are thrilled with the fast, high-quality body work and the fact that their cars come back clean. However, there are some serious complaints about poor communication, missed deadlines, and even some shoddy repair work that had to be fixed elsewhere. It seems like a big chain experience where your mileage may vary.
We analyze 76 public reviews for Gerber Collision & Glass using our data models and filter out spam to highlight only authentic feedback.
Ask for a detailed breakdown of the work and keep all your documentation in case of issues.
✓ What Works Well
- Fast turnaround for many
- Cars returned clean
- Good communication for some
✗ Areas to Improve
- Inconsistent repair quality
- Poor communication for others
- Some reports of rude staff
- Why was my repair delayed?
- Do you work with all insurance companies?
- Is the work guaranteed?
Great work, done early
Communication is hit or miss
Some repairs were a hot mess
- Category Automobile
- City La Grange
- State Illinois
- Postcode 60525
- Country United States
