Gerber Collision & Glass
2450 Elmhurst Rd, Elk Grove Village, Illinois, 60007
Gerber Collision & Glass is highly regarded for its professional service, clear communication, and high-quality repairs. Customers appreciate the regular updates and the fact that their cars are often returned cleaned and detailed. While there are some complaints about scheduling delays and occasional service errors, the overall sentiment is very positive, with many customers feeling their car is in good hands.
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Ask for Eric Morton; he is frequently mentioned as the most helpful and kind staff member.
✓ What Works Well
- Professional and friendly staff
- Clear and regular communication
- High-quality repair work
✗ Areas to Improve
- Long wait times for appointments
- Occasional scheduling issues
- Some complaints about follow-up repairs
- How long does a bumper repair take?
- Do you provide regular status updates?
- Can you work with my insurance company?
My car looks brand new again.
Great communication throughout the process.
A bit of a wait, but the quality is worth it.
- Category Automobile
- City Elk Grove Village
- State Illinois
- Postcode 60007
- Country United States
