1301 East Ridge Road, Rochester, New York, 14621
Gerber Collision & Glass has a very polarized reputation. While some customers have had great experiences with specific staff members, there are numerous reports of poor service, long wait times, and questionable repair practices. It is a shop that many customers have stopped visiting due to inconsistent quality and poor communication.
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Be very cautious with major repairs here; consider a second opinion.
✓ What Works Well
✗ Areas to Improve
Hit or miss service
Some safety concerns
Poor management