Automobile · Collision & Glass Repair
Gerber Collision & Glass
1301 East Ridge Road, Rochester, New York, 14621
Google Maps
Updated: 19 May 2026
Authenticity Score: 70/100
About
Gerber Collision & Glass has a very polarized reputation. While some customers have had great experiences with specific staff members, there are numerous reports of poor service, long wait times, and questionable repair practices. It is a shop that many customers have stopped visiting due to inconsistent quality and poor communication.
Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
15
Lowest rating
We analyze 73 public reviews for Gerber Collision & Glass using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
50/100
Transparency
45/100
Pro Tip
Be very cautious with major repairs here; consider a second opinion.
Chain store
Collision specialists
Pros & Cons
✓ What Works Well
- Some helpful staff
- Convenient location
- Collision services
✗ Areas to Improve
- Long wait times
- Inconsistent quality
- Poor communication
Frequently Asked Questions
- Are they honest?
- Do they do body work?
- How long is the wait?
User Feedback
Hit or miss service
Some safety concerns
Poor management
Quick Info
- Category Automobile
- Neighborhood Irondequoit
- City Rochester
- State New York
- Postcode 14621
- Country United States
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