G&G Bright Diamonds Family Dentistry
1529 Huguenot Rd, Midlothian, Virginia, 23113
This practice has a very polarized reputation. Many patients love the friendly staff and the doctors' gentle approach, especially with children. However, there are significant, recurring complaints about billing transparency, aggressive upselling, and poor administrative communication. It seems to be a practice where the clinical experience can be great for some, but the administrative side is a major pain point for many.
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✓ What Works Well
- Friendly and welcoming staff
- Good with children
- Gentle clinical approach
✗ Areas to Improve
- Billing transparency issues
- Aggressive upselling
- Poor administrative communication
- Do you accept Medicaid?
- Why was I charged for this?
Dr. Patel is very kind.
Billing department is hard to deal with.
Wait times can be long.
- Category Health & Medical
- City Midlothian
- State Virginia
- Postcode 23113
- Country United States
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